Medicare Advantage consumers are often managing chronic and age-related conditions, and, like all of us, they deserve closely coordinated, accessible, and high-quality care. Care providers have both an opportunity and a challenge to support a path to maintaining and managing wellness.
Our affiliated plans have been working to ensure that care providers' payment arrangements drive the type of care that these consumers deserve. That means supporting a primary care office as the nexus for health, sharing timely information with doctors and hospitals in support of well-coordinated, evidence-based care, and ultimately, holding care providers and ourselves accountable for ensuring consumers receive the right quality care, at the right time, in the right place, with the right experience.
When incentives are aligned to the values that Medicare consumers place on care, access, and experience, everybody wins — payers, care providers, and, most importantly, the people we are all privileged to serve.