A Message From Our Chief Executive Officer, Gail K. Boudreaux
Across the healthcare system, clinicians and care providers guide individuals and families through an increasingly complex care landscape. They balance competing demands, coordinate care across fragmented systems, and support people at some of the most critical moments in their lives.
They do all of this within a system that remains primarily designed to treat conditions rather than to support whole-person health. In such a system, many of the physical, behavioral, and social factors that shape health and well-being are not fully addressed.
Elevance Health is working to change this reality by partnering with care providers. We are building a care experience rooted in whole health — one that costs less and is simpler to navigate. We focus on identifying what measurably improves health outcomes and access, scaling those solutions, and strengthening them over time. And we pursue this work in the way that matters most: through close, aligned collaboration with care providers across our networks.
Our work is organized around four pillars:
- Powering insights with data to give health plans and care providers a more complete view of each person’s health needs and opportunities for proactive care.
- Guiding consumers to high-quality care so individuals can more easily find appropriate, timely, and effective care.
- Advancing whole health through coordinated care programs that connect physical, behavioral, and social drivers of health.
- Tailoring support for care providers so our health plans and network partners share aligned goals, tools, and incentives that support high-quality, value-driven care.
The Advancing Health Together 2025 Progress Report highlights how these pillars are coming to life across our markets. It shares examples of how Elevance Health and our care provider partners are working to improve whole health for individuals and communities — not in isolation, but side by side. The results described in this progress report underscore a simple truth: When we work together, we can make real progress toward a lower-cost, simpler health system.
Recognizing Excellence in Care
To acknowledge outstanding patient-centered care, our health plan affiliates are once again honoring top-performing care providers through the Care Provider Recognition Program.
In its second year, this annual program highlights care providers who achieve exceptional patient outcomes for employer-sponsored, Medicare Advantage, and Medicaid members.
Award winners represent the top 1% of in-network care providers, as measured by Elevance Health’s internal quality performance data, who maintain contracts in good standing.
Driving better health outcomes for the people we serve is a shared priority with our trusted care provider partners. The Care Provider Recognition Program celebrates outstanding care providers for creating extraordinary patient experiences and working to improve whole health.
Partnering With Purpose
Together, Elevance Health and care providers are making care smarter, more seamless, and more sustainable.
Advancing Whole Health
Whole health goes beyond clinical care. Integrated programs address medical, behavioral, and social needs — giving care providers the partnerships and tools to care for every aspect of health.
Powering Insights
Smarter data leads to stronger decisions. With actionable, near real-time population insights, care providers gain a clearer view of patient health — and the ability to act sooner.
Tailoring Provider Support
Care providers benefit from smarter, more adaptive partnerships that streamline workflows, accelerate onboarding, and turn real-time insights into meaningful action — freeing teams to focus more fully on delivering high-quality, patient-centered care.
Guiding Consumers
Patients expect care that feels personalized and connected. Through digital tools, navigation support, and human guidance, Elevance Health simplifies the journey so care providers can focus on care, not administrative processes.