Connecting for Health

Care providers need a dynamic set of capabilities and services to help them see every patient's big picture, from their health and medication histories to their behavioral and social needs. When it comes to adopting a whole health approach to care delivery, the same is true: The right capabilities and supports are essential to driving systemic change within the healthcare ecosystem.

Having access to that big-picture view enables care providers to better connect the dots between payers, community support organizations, and each other to deliver the best possible care. However, we recognize care providers can't do it alone.

As a healthcare company serving 119 million people, Elevance Health is uniquely qualified to create those connections.1 It's why we partner locally in our communities and why we launched our subsidiary, Carelon.

Investing in Integrated, Data-Driven Solutions

Carelon's portfolio of businesses brings together clinical expertise, powerful capabilities, unmatched data, and collaborative partnerships with a single goal in mind: to make it easier to improve whole health.

That approach is rooted in meeting consumers' physical, behavioral, and social needs using integrated, data-driven solutions and partnerships with care providers and community organizations. The insights, tools, and support we offer help our partners glean a more holistic understanding of each patient's needs, so they can better meet them.

To date, Carelon has helped care providers elevate the whole health of millions of people across all 50 states through deeply integrated services, capabilities, and platforms that benefit the individuals we mutually serve.2

By deploying data and services at the right time, and automating clinical workflows, we're able to reduce care provider burden and move patients to the right care setting faster. At the same time, we're delivering the latest clinical insights to help facilitate integrated care and data-driven decisions.

Carelon's capabilities include:

Prioritizing pharmacy care coordination.

Expanding access to behavioral health support.

Optimizing the post-acute care experience.

Pioneering solutions to move the needle on social drivers of health.

Empowering Consumers

Hear the difference our approach made for one person.

Our Efforts by the Numbers


increase in our specialty prescription capabilities planned by scaling our BioPlus Specialty Pharmacy infrastructure3


average number of texts and calls fielded each month in 2023 for the 988 Suicide & Crisis Lifeline4


reduction in average length of stay for skilled nursing facilities supported by our new post-acute care provider portal in 20235

45 million

Whole Health Index scores we've calculated for consumers to measure whole health6

1 Elevance Health: About Elevance Health (accessed October 2023): 2 Carelon: About Us (accessed October 2023): 3 Carelon Behavioral Health, internal estimates (March 2023). 4 Carelon Behavioral Health, 988 dashboard data (2023). 5 Carelon, post-acute care data analytics (December 2023). 6 Winnie C. Chi, PhD, MS, J. Marc Overhage, MD, PhD, Todd Sponholt, PhD, MPH, Binh T. Nguyen, PhD, Peter Brady, MBA, April Falconi, PhD, MPH, MA, Martha Johnson, PhD, et al.: The Whole Health Index: A Practical, Valid, and Reliable Tool to Measure Whole-Person Health and Manage Population Health. New England Journal of Medicine Catalyst (May 30, 2023):